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Product companies continue to invest heavily in product excellence to achieve the goals of improved customer experience, customer loyalty, and better serviceability, while balancing accelerated time-to-market, reduced cost of quality, and compliance regulations.
Even with the best efforts by organizations, recalled products are common because somewhere there was a tradeoff in quality. This incurs huge direct and indirect costs for the product companies including loss of goodwill.
Ensuring Product Integrity - the ability of a product to meet or exceed a customer's expectations for Quality, Reliability, and Performance over the life of the product—is critical for product companies.
To ensure product integrity, focus on the quality fundamentals with distinct rigor and discipline is necessary. The design intent and process capability must be established early in the product lifecycle. Production teams should manufacture the as designed product in a repeatable and an affordable way. Sogeti can help product companies to achieve these goals.
Sogeti best delivers Product Integrity services by working with the product teams to strategize, establish, and operate a Product Integrity Center of Excellence.
Our services across the product lifecycle include: